SniperHill
SniperHill Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SniperHill has 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Website. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Expesive internet that barely works
Preferred solution: Full refund
Overpriced poor internet service.
I will try to be as fair as possible considering I had a bad experience with SniperHill in many occasions.
This is NOT my first deployment so I have previous experiences with this company before and I have something to compare to since I've also used other available services. I'm currently in KAF and I opted to use the Expert service for $90 a month. Previously I was using a similar level service from IFONE Neda for the same price (wireless only) and I had the chance to use my friends mobile hot spot service provided by Huawei.
SniperHill, despite the fact that is probably the oldest service established since the Iraq/Afghanistan campaigns started, shows NO IMPROVEMENT on the services they provide. I understand the cost for being an undeveloped country, the risks and the technology used to provide service but you can tell there has been no noticeable improvements since at least 2008. The service is slow, the service is spotty and their equipment is outdated. The other two options I cited before are much better choices and I would gladly give them my business if it wasn't because, being close to redeploy, I wouldn't be able to receive their service on other locations I will be arriving shortly.
I know SniperHill is a business and they try to maximize profit but my impression is that they do it at their quality expense. You can't tell me that in 6 years and being sometimes the only game in town you haven't profit enough to invest on an additional dish or routers.
SniperHill hides this lack of interest on improving their service (perhaps in light of the retrograde mission) behind technical jargon like latency, broadband, etc.
Maybe to the inexperience user it sounds legit but when I hear the excuses that clearly under trained technicians provide and when I use other internet service providers I realize that a better internet service is possible. SniperHill just refuses to improve.
If you still have time left in Afghanistan and if your location offers other services, my advice is to AVOID SNIPERHILL at all cost. You will spend more time login back in over and over again and nobody needs that stress added to the ones we already experience from being here.
Sniper Hill internet service is poor quality
TOTAL RIPOFF!!!!
Slow internet
Poor service, High price
Sniperhill sucks
SniperHill is a ripoff
Sniperhill internet is a fake company
Sniperhill is a fake company
Sniperhill is ripping off our GI's in Afghanistan
Sniperhill and all who run and work for the company are a group of thieves and liars
SniperHill robs our boys and girls in Afghanistan...
SniperHill Internet Provides Poor Quality Service to Deployed US Service Members in Iraq
SniperHill Internet Service provides poor quality service to US service member who are deployed to Iraq. SniperHill charges $85.00 a month from US service members for 128K internet connection.
Most of the time you can only get about 68K. There are very frequent service interuptions. SniperHill guarentees that service members can use "Skype" and other services to call home, but the bandwidth has difficulty supporting it and the calls are frequently dropped.
SniperHill should be forced to drop thier high prices or improve the quality of thier service.
Our US Service members and the civilians who support them are deployed in harm's way. They deserve better internet service than an $85.00 rip off.
SniperHill Internet Service
This company is a joke!
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I have just looked thru the reviews and i agree with every single one of them. Sniperhill is a joke and should be ashamed to charge us that much and not offer the service we are paying for.
I have a macPro and no ethernet connection so i need wireless. But of course Sniperhill does not want you to use a router which i think is BS...I am in my third year contracting and to stay connected with fam is super important. Our government need to seriously evaluate this issue and fix it. I say Sniperhill does not deserve to stay on this contract and a different provider need to take over.
I used to be on a different FOB and been on Kandahar for about a year.
There was no Sniperhill and now i regret complaining about the internet there because this here is outrages. We might be over here and make more money but i am far from rich and im over here for a reason and it is def not to waist my money!