SniperHill

Sniper Hill service is horrible, but people use it because it is the only company available in the majority of the FOBs around Afghanistan. I think AAFES needs to authorize additional vendors to sell internet service at US FOBs.

I little competition might make the company reevaluate their mediocre service and start delivering a quality product.

I have difficulty using skype even though I pay for a premium plan and the hours are off peak. The helpdesk technicians could not care less about user experience. The local 3G service is faster most of the time and costs less.

I don’t understand why AAFES allows this company to charge so much for such poor quality service. I feel like Sniper Hill is taking advantage of soldiers.

I'm currently in Afghanistan and this company is an *** joke. Pay $90 a month for garbage speeds and then on top of that constant drop outs and outages.

What the *** were we as a government thinking when we gave this contract to them. The idiots at the stand don't know anything. Today there was a power outage and now nothing is working like it previously was.

I used to have my router setup so that it would allow me access via my ipad and it seems like they are blocking that too. Nothing but issues all around with this and I hate it!

I've been paying foe the top of the line Internet 90$ a month. were down to our last 2 months in country so i purchased a step lower.

it is supposed to run up the 70kps and its not even close I'm hard wired in, it kicks me off and the highest iv seen with it is 23kps. I really would like to get the quality i pay for my orders didn't not include a refund. I'm glad to have Internet but not at this cost and quality.

if u are deployed bring your own Internet and split the cost with a battle. it would be cheaper and much faster and u wont get blocked from sites

For this service, which is soon to be the only service available at Kandahar Air Field,(the competitor's contract was not renewed), you pay high prices and get *** service. There are numerous service outages and when there is service, it is slow.

Sometimes, Sniper Hill extends your service for amount of time the outage lasted, sometimes not, but usually not. There are always an abundance of excuses.

One of my co-workers called them for service once, they came, stayed for 5 minutes, fixed nothing, and left. People use this service not because they like it, but because there are no other feasible options.

Sniperhill is ***. Pages take forever to load.

Skype is near impossible. I had to download some training stuff from my company, Sniper hill doesn't allow downloading. For 90ish bucks a month i should be able to do whatever i want. Instead, i can do nothing.

This service is a scam and should be looked in to by our Government.

Taxpayers are footing the bill for this and not getting what they are paying for. This should be brought to the attention of courts and Sniperhill should be forced to give at least half of the money back to their subscribers.

I have used SniperHill in Iraq and Afghanistan, not because it offers a decent service, but because it is the only game in town. That said, the service is terrible.

They constantly oversell what little bandwidth they provide. It does not matter what bandwidth package you buy, the speed will always be POOR! You cannot do much with 5k download speeds. There are actually times when you cannot send an email.

SniperHill needs to open the purse strings and purchase more bandwidth or limit the number of customers per month.

To rip off the people over here is a shame.

Hi Sir,

Please help me because sniperhill internet company offer me as a Accountant with us for US amry camp Afghanistan. Right now he is told me we r not offer u for any designation. but he already send me appointment letter and LOA for US Army camp Afghanistan. sir right now i am jobless. because i am resign our current company his told me resign soon your current company so i am resign to our current company. Sir i have allot of prof he is appoint me. i was working with io-global service pvt ltd us army camp phoenix Afghanistan sniperhill offer me in afghanistan and he told me you go to india soon. Then we will send u visa and ticket. i come here in india on dated 17 jan 2012 then i inform to sniperhill right now i am in india he told me u wait few days i will send u visa and ticket. But right now he told me we r not offer u . Sir please help me because right now i am jobless . I hope u will help me.

Regards

Abhimanyu kumar singh

Email id: monu395@***.com

+91,0957221****

India

Hi Sir,

I am Abhimanyu kumar singh i am from india, sniperhill offer me join the company as an Accountant and told me resign to current company soon right now i am resign our current company. then sniperhill send me appointment letter and LOA.

But right now i am told his when are you send me visa and air ticket. then he told me i am offer you any designation.

i have allot of prof. i request to you please send your email id then i will send u all mail u can check .my email id: monu395@***.com.

90 dollars a month for terrible service? Are you kidding me?

That is a ridiculous price for - Multiple interruptions of service! Slow downloads AND this *** company will log you off IF you dare trying to download drivers or updates for your software! AND they seek out wiFi routers setup in the rooms and disable them!! Try using your iPad or a macBook Air without wiFi...

what a blatant ripoff of our GI's serving in Afghanistan!!!!!!!!!!!!!!!!! Someone needs to have the stones to toss these jerks off our bases!

Even TimeWarner would be better than these thieves! Can Sniperhill

The review type only lets us select between I am Pissed, Neutral, and I am Pleased, but none of those three options describe what i am feeling now because I am extremely irate. I pay 90 dollars a month for what is said to be "gaming speed" internet by our beloved Sniperhill internet provider out here in afghanistan.

My first week of service consisted of 3 out of the 7 days being "down" and the remaining 4 days working at intervals. the internet cuts out every hour or so in mid-use and makes me reconnect. I'm a Sgt in the US Marines. We do not make much money.

Most likely way less than the people running sniperhill, but after a day of IED explosions and rounds being shot at me, I might want to talk to my wife and kids to unwind a little from a few near death experiences that have taken place earlier in the day. Therefore I paid for Sniperhill internet service in order to use skype on my very tight budget of a wife and two kids, but the internet speed is UNABLE TO SUPPORT SKYPE ON NON-PEAK AND PEAK HOURS. All the advertisements on their webpage of download and upload bandwidth are all false. We file complaints on their "quality control surveys", but they do not do a *** thing about it.

Okay I understand im in a combat zone and it might be a little difficult to have a strong internet signal, but DO NOT LIE TO US and say that it's "fast internet". AT THE VERY LEAST YOU CAN THINK ABOUT LOWERING THE FREEKIN COST. The majority of their surveys have NEGATIVE RESPONSES, but it's like they don't get the message. Why is our government still hiring them?

Who do I need to speak to in order to have them cancelled?

I could probably have a petition that wrapped around the block to have them removed in a week. Someone help!

Ninety dollars a month makes a big hole in the deployment pay of our soldiers. Yes, it's great having the service, but why does the government allow sniperhill to rob our kids blind for it ...

??? If it costs so much for Sniperhill to provide the service, why doesn't our government subsidize the cost so such a large chunk of our soldiers' deployment pay isn't paid to that company. If it is not that expensive for Sniperhill to provide the service, why is our government allowing sniperhill to charge that much??

It's bad enough our soldiers are where they shouldn't be ... at least help them stay in touch without robbing them blind.

I have been using Sniper Hill only because it is the only internet provider in my area. It is the worst ripoff scam, I have seen.

It gives poor internet service to the deployed service members. I know for a fact the internet can be better than what we have. It's down a lot, poor service, and *** poor all overall. I would not recommend Snioer Hill to anyone...again this is the only internet provider in our area.

A refund should be in order to all people having s#%t! I would ashamed to say this this is my company I work for.

This is Horse S#*t!!!! SniperHill guarentees that deployed service members can use "Skype" and other services to call home, but the bandwidth has difficulty supporting it and the calls are frequently dropped.

Words can't describe how bad this "company" really is. The connection speed is slow, it lags and you can't skype for longer than 5 minutes.

That is disappointing when these solider or contract workers are over there and all they want is decent internet to call home on and see family and friends.

These men and women deserve better for the price.My fiance has been using this company for only a month and we have tried numerous times to communicate and it just not worth the frustration or hassle connecting, disconnecting, over and over. IT SUCKS BAD!