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2.0
Details
I will try to be as fair as possible considering I had a bad experience with SniperHill in many occasions. This is NOT my first deployment so I have previous experiences with this company before and I have something to compare to since I've also used other available...
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Review
#528272 Review #528272 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • deployment
1.0
Details
This internet is for deployed soldiers, and when it does work (which is hardly ever) it's so slow I can't even skype. I have never even heard of a $60 a month internet being this slow, even dial up is faster. I get it, we're in a hostile foreign country, but don't get...
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Review
#540211 Review #540211 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$60
Preferred solution
Full refund

SniperHill in Columbus, Ohio - Sniper Hill internet service is poor quality

Sniper Hill service is horrible, but people use it because it is the only company available in the majority of the FOBs around Afghanistan. I think AAFES needs to authorize additional vendors to sell internet service at US FOBs. I little competition might make the company reevaluate their mediocre service and start delivering a quality product. I have difficulty using skype even though I pay for a premium plan and the hours are off peak. The helpdesk technicians could not care less about user experience. The local 3G service is faster most of the time and costs less. I don’t understand why AAFES allows this company to charge so much for such poor quality service. I feel like Sniper Hill is taking advantage of soldiers.
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Review
#456183 Review #456183 is a subjective opinion of poster.
Loss
$90

SniperHill in Kabul, Kabul - TOTAL RIPOFF!!!!

I'm currently in Afghanistan and this company is an *** joke. Pay $90 a month for garbage speeds and then on top of that constant drop outs and outages. What the *** were we as a government thinking when we gave this contract to them. The idiots at the stand don't know anything. Today there was a power outage and now nothing is working like it previously was. I used to have my router setup so that it would allow me access via my ipad and it seems like they are blocking that too. Nothing but issues all around with this and I hate it!
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Review
#451775 Review #451775 is a subjective opinion of poster.
Loss
$90
I've been paying foe the top of the line Internet 90$ a month. were down to our last 2 months in country so i purchased a step lower. it is supposed to run up the 70kps and its not even close I'm hard wired in, it kicks me off and the highest iv seen with it is 23kps....
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Review
#391651 Review #391651 is a subjective opinion of poster.
Loss
$6590

SniperHill in Kandahar, Kandahar - Poor service, High price

For this service, which is soon to be the only service available at Kandahar Air Field,(the competitor's contract was not renewed), you pay high prices and get *** service. There are numerous service outages and when there is service, it is slow. Sometimes, Sniper Hill extends your service for amount of time the outage lasted, sometimes not, but usually not. There are always an abundance of excuses. One of my co-workers called them for service once, they came, stayed for 5 minutes, fixed nothing, and left. People use this service not because they like it, but because there are no other feasible options.
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Review
#390462 Review #390462 is a subjective opinion of poster.
Loss
$10
Tags
  • Call option

SniperHill is a ripoff

I have used SniperHill in Iraq and Afghanistan, not because it offers a decent service, but because it is the only game in town. That said, the service is terrible. They constantly oversell what little bandwidth they provide. It does not matter what bandwidth package you buy, the speed will always be POOR! You cannot do much with 5k download speeds. There are actually times when you cannot send an email. SniperHill needs to open the purse strings and purchase more bandwidth or limit the number of customers per month. To rip off the people over here is a shame.
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Review
#382135 Review #382135 is a subjective opinion of poster.
Loss
$100

Sniperhill sucks

Sniperhill is ***. Pages take forever to load. Skype is near impossible. I had to download some training stuff from my company, Sniper hill doesn't allow downloading. For 90ish bucks a month i should be able to do whatever i want. Instead, i can do nothing. This service is a scam and should be looked in to by our Government. Taxpayers are footing the bill for this and not getting what they are paying for. This should be brought to the attention of courts and Sniperhill should be forced to give at least half of the money back to their subscribers.
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1 comment
Anonymous
#834749

I have just looked thru the reviews and i agree with every single one of them. Sniperhill is a joke and should be ashamed to charge us that much and not offer the service we are paying for.

I have a macPro and no ethernet connection so i need wireless. But of course Sniperhill does not want you to use a router which i think is BS...I am in my third year contracting and to stay connected with fam is super important. Our government need to seriously evaluate this issue and fix it. I say Sniperhill does not deserve to stay on this contract and a different provider need to take over.

I used to be on a different FOB and been on Kandahar for about a year.

There was no Sniperhill and now i regret complaining about the internet there because this here is outrages. We might be over here and make more money but i am far from rich and im over here for a reason and it is def not to waist my money!

Review
#365858 Review #365858 is a subjective opinion of poster.
Loss
$90

Sniperhill internet is a fake company

Hi Sir, Please help me because sniperhill internet company offer me as a Accountant with us for US amry camp Afghanistan. Right now he is told me we r not offer u for any designation. but he already send me appointment letter and LOA for US Army camp Afghanistan. sir right now i am jobless. because i am resign our current company his told me resign soon your current company so i am resign to our current company. Sir i have allot of prof he is appoint me. i was working with io-global service pvt ltd us army camp phoenix Afghanistan sniperhill offer me in afghanistan and he told me you go to india soon. Then we will send u visa and ticket. i come here in india on dated 17 jan 2012 then i inform to sniperhill right now i am in india he told me u wait few days i will send u visa and ticket. But right now he told me we r not offer u . Sir please help me because right now i am jobless . I hope u will help me. Regards Abhimanyu kumar singh Email id: monu395@yahoo.com +91,09572215835 India
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Review
#341430 Review #341430 is a subjective opinion of poster.
Loss
$36

Sniperhill is a fake company

Hi Sir, I am Abhimanyu kumar singh i am from india, sniperhill offer me join the company as an Accountant and told me resign to current company soon right now i am resign our current company. then sniperhill send me appointment letter and LOA. But right now i am told his when are you send me visa and air ticket. then he told me i am offer you any designation. i have allot of prof. i request to you please send your email id then i will send u all mail u can check .my email id: monu395@yahoo.com.
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Review
#341428 Review #341428 is a subjective opinion of poster.
Loss
$36

Contact SniperHill Customer Service

Mailing Address:
SNIPERHILL INTERNET SERVICES LLC
2415 N MYSTIC MDW
HOUSTON, TX 77021-2256
Phone:
(318) 845-6006
All SniperHill Contacts

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Sniperhill is ripping off our GI's in Afghanistan

90 dollars a month for terrible service? Are you kidding me? That is a ridiculous price for - Multiple interruptions of service! Slow downloads AND this *** company will log you off IF you dare trying to download drivers or updates for your software! AND they seek out wiFi routers setup in the rooms and disable them!! Try using your iPad or a macBook Air without wiFi... what a blatant ripoff of our GI's serving in Afghanistan!!!!!!!!!!!!!!!!! Someone needs to have the stones to toss these jerks off our bases! Even TimeWarner would be better than these thieves! Can Sniperhill
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Review
#310839 Review #310839 is a subjective opinion of poster.
Loss
$270