Sniper Hill service is horrible, but people use it because it is the only company available in the majority of the FOBs around Afghanistan. I think AAFES needs to authorize additional vendors to sell internet service at US FOBs.
I little competition might make the company reevaluate their mediocre service and start delivering a quality product.
I have difficulty using skype even though I pay for a premium plan and the hours are off peak. The helpdesk technicians could not care less about user experience. The local 3G service is faster most of the time and costs less.
I don’t understand why AAFES allows this company to charge so much for such poor quality service. I feel like Sniper Hill is taking advantage of soldiers.
Monetary Loss: $90.